[샤넬] WFJ Client Strategy Manager

Your role @ CHANEL CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best, feel fulfilled and confident in their work. We care dee…

What you can bring to the team

• ●Minimum 12 years' experience in CRM, digital marketing, or data analysis roles preferably within luxury fashion, jewelry, or cosmetics industry

• ●Expertise in Salesforce, Marketing Cloud or any other CRM platforms

• ●Experience in client communication, client lifecycle campaigns, targeting, and channel orchestration

• ●Experience in project management, particularly on digital channels such as .com and Kakao

• ●Awareness of digital branding efforts and support in the establishment of a positive brand image and experience for CHANEL

• ●Capability to contribute to brand equity by supporting the implementation of campaign communications

• ●Ability to interpret data including CRM campaign results and client trends, and turn it into actionable marketing strategies

• ●Strong interpersonal skills for seamless cross-functional collaboration to align on customer egnagement stategy and business needs

• ●Flexibile and positive mindset to embrace changes with high agility

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.