[Montblanc] Retail Training Specialist

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. Objective of this Position This role is responsible for the operational backbone of the training function — from classroom training delivery and content creation to training logistics and e-learning platform management — ensuring training programs run smoothly and learning content remains accurate, accessible, and up to date. Key Responsibilities Training Preparation & Operations • Coordinate logistics for all training programs: scheduling, venue/material preparation, attendee tracking. • Prepare training materials, handouts, and assessment tools ahead of each session. • Maintain training calendars and communicate schedules to boutique teams and stakeholders. • Manage post-training documentation, attendance records, and reporting. Classroom Training & Content Creation • Deliver and facilitate classroom training sessions on product knowledge, selling skills, and client service standards. • Develop training content and materials — presentation decks, newsletters, and reference materials — for product, selling skills, and client service topics. E-Learning Management • Administer and maintain the e-learning platform, including content uploads, course structuring, and user access. • Monitor completion rates and generate regular e-learning progress reports. • Troubleshoot platform issues and serve as first point of contact for e-learning user support. 자격 요건 Qualifications • 트레이닝 코디네이션, L&D 운영 또는 LMS/이러닝 관리 분야에서 최소 2~4년의 경력이 있습니다. • 세부 사항에 대한 높은 주의를 바탕으로 뛰어난 조직력과 프로젝트 관리 역량을 갖추고 있습니다. • 우수한 퍼실리테이션 역량을 갖추고 있으며, 부티크 직원들을 대상으로 자신 있게 오프라인 교육을 진행할 수 있습니다. • e-러닝 플랫폼에 대한 이해도가 높습니다(LMS 관리 경험 우대). • 보고 및 자료 제작을 위한 Excel/PowerPoint 활용 능력이 우수합니다. • 영어 유창성(fluent)을 갖추고 있습니다. • 가죽 제품(Leather Goods) 또는 시계(Timepieces) 관련 지식 및 교육 경험이 있는 경우 우대합니다.